Terms

  1. The maximum number of people in one room is 4 (including children). Only a maximum of 3 adults can stay in one room. When 3 adults share a room, the extra bed is absolutely required and automatically charged.
  2. Children 12 years or older will be charged at adult rates.
  3.  Two children under 12 years old sharing the bed with the parents, extra bed will be provided and charged. Children under 6 years old can enjoy breakfast free of charge.
  4. Check-in time is from 14:00 onwards while check-out time is at 12:00. Late check-out will be charged at 50% of the room rate (only until 18:00), must be requested in advance and will be confirmed upon availability in the morning of the departure date.
  5. The room key card must be returned to the receptionist before leaving Hoa Co Villas (any lost key will be charged accordingly). Please do not leave the key card in your room on your departure day.
  6. Please respect our “Quiet Time” policy especially from 22:00 – 06:00 of the following day..
  7. Throughout the villas, proper attire is required.
  8. Policy for visitors: maximum 05 visitors for each villa and the visit time is until 22:00; VND 500,000++ / visitor / day  if he / she uses the facilities in the villas.
  9. Weapons, toxic materials, explosives or inflammable items are not permitted within the Resort.
  10. Pets are not permitted inside the Resort.
  11. Please use the electric equipment properly.
  12. Food & Beverage are only permitted in the dining room, living room and the pool. Do not bring them to the room of the villas. Surcharge VND 800,000++ per villa or VND 200,000++ per room for food and beverage from outside. The price is subject to 5% service charge & 10% tax.
  13. Strong smelling fruits (e.g. Durian) are not allowed inside the guest room.
  14. Inside the guest room, there are several items which are chargeable if they get lost or break. Please also refer to the list of “chargeable / for sale items in your room”.
  15. Gambling, prostitution and usage of drugs within the villas is in violation of state regulation and is therefore strictly prohibited.
  16. All valuable items should be placed in the safe deposit box in your room or deposited at the Front Desk.
  17. Hoa Co Villas is not liable for any loss or damage of valuables or other belonging of the guests.
  18. Ignoring the above mentioned issues may result in the Management’s decision to ask the guest to leave the property without any refund.